Whether you're using omni-channel, cross-channel or multi-channel as a strategy, email will definitely have a place in your marketing mix. But where exactly do we fit in email marketing? Is it just another channel you use, in addition to social, website, print, search,…? Or is it rather an influencer for all these channels? Otherwise put, what is the most effective way to put your email marketing to work: the horizontal or the vertical approach?.
Always combine vertical and horizontal email marketing, as they reinforce eachother and give you the best perspective for good results